Is there a term for “the user can't use anything wrong” design?
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I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB drives out of a computer without bothering to click eject. OS developers should see this and build their software to accommodate this instead of bothering users with "you did that wrong" messages.
Is this a widely-held view among UX designers/developers? Is there an official term for this philosophy?
user-behavior user-centered-design
asked 6 hours ago
PascLeRasc
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up vote
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I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB drives out of a computer without bothering to click eject. OS developers should see this and build their software to accommodate this instead of bothering users with "you did that wrong" messages.
Is this a widely-held view among UX designers/developers? Is there an official term for this philosophy?
user-behavior user-centered-design
asked 6 hours ago
PascLeRasc
1212
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
1
What you write about USB drives is, unfortunately, impossible physically. The OS needs to clean stuff up in the filesystem before the drive is disconnected. And the OS can not know your intentions if you don't warn it. So: what do you do if making sure something can't be done wrongly is impossible?
– Jan Dorniak
5 hours ago
3
This isn't true. A file system can pre-emptively do all of this. And almost all modern operating systems, even Android, do exactly this. The warning messages are there out of habit and in the vain hope it will discourage users from pulling out a memory stick whilst files are being transferred.
– Confused
2 hours ago
2
term = "the user is always right" ;) a play on "the customer is always right".
– Confused
2 hours ago
Pretty sure you're using those USBs wrong.
– Robert Frost
28 mins ago
@JanDorniak then the USB is designed poorly. E.g. it should be locked in until ejected, or have a catch, the release of which triggers the ejection routine.
– Robert Frost
26 mins ago
add a comment |
up vote
4
down vote
favorite
up vote
4
down vote
favorite
I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB drives out of a computer without bothering to click eject. OS developers should see this and build their software to accommodate this instead of bothering users with "you did that wrong" messages.
Is this a widely-held view among UX designers/developers? Is there an official term for this philosophy?
user-behavior user-centered-design
asked 6 hours ago
PascLeRasc
1212
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I'm of the opinion that the user is always using software or hardware correctly and to imply otherwise is rude, condescending, and philosophically wrong. For example, I and everyone I know pulls USB drives out of a computer without bothering to click eject. OS developers should see this and build their software to accommodate this instead of bothering users with "you did that wrong" messages.
Is this a widely-held view among UX designers/developers? Is there an official term for this philosophy?
user-behavior user-centered-design
user-behavior user-centered-design
asked 6 hours ago
PascLeRasc
1212
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 6 hours ago
PascLeRasc
1212
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 6 hours ago
PascLeRasc
1212
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 6 hours ago
PascLeRasc
1212
asked 6 hours ago
PascLeRasc
1212
1212
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
PascLeRasc is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
1
What you write about USB drives is, unfortunately, impossible physically. The OS needs to clean stuff up in the filesystem before the drive is disconnected. And the OS can not know your intentions if you don't warn it. So: what do you do if making sure something can't be done wrongly is impossible?
– Jan Dorniak
5 hours ago
3
This isn't true. A file system can pre-emptively do all of this. And almost all modern operating systems, even Android, do exactly this. The warning messages are there out of habit and in the vain hope it will discourage users from pulling out a memory stick whilst files are being transferred.
– Confused
2 hours ago
2
term = "the user is always right" ;) a play on "the customer is always right".
– Confused
2 hours ago
Pretty sure you're using those USBs wrong.
– Robert Frost
28 mins ago
@JanDorniak then the USB is designed poorly. E.g. it should be locked in until ejected, or have a catch, the release of which triggers the ejection routine.
– Robert Frost
26 mins ago
add a comment |
1
What you write about USB drives is, unfortunately, impossible physically. The OS needs to clean stuff up in the filesystem before the drive is disconnected. And the OS can not know your intentions if you don't warn it. So: what do you do if making sure something can't be done wrongly is impossible?
– Jan Dorniak
5 hours ago
3
This isn't true. A file system can pre-emptively do all of this. And almost all modern operating systems, even Android, do exactly this. The warning messages are there out of habit and in the vain hope it will discourage users from pulling out a memory stick whilst files are being transferred.
– Confused
2 hours ago
2
term = "the user is always right" ;) a play on "the customer is always right".
– Confused
2 hours ago
Pretty sure you're using those USBs wrong.
– Robert Frost
28 mins ago
@JanDorniak then the USB is designed poorly. E.g. it should be locked in until ejected, or have a catch, the release of which triggers the ejection routine.
– Robert Frost
26 mins ago
1
1
What you write about USB drives is, unfortunately, impossible physically. The OS needs to clean stuff up in the filesystem before the drive is disconnected. And the OS can not know your intentions if you don't warn it. So: what do you do if making sure something can't be done wrongly is impossible?
– Jan Dorniak
5 hours ago
What you write about USB drives is, unfortunately, impossible physically. The OS needs to clean stuff up in the filesystem before the drive is disconnected. And the OS can not know your intentions if you don't warn it. So: what do you do if making sure something can't be done wrongly is impossible?
– Jan Dorniak
5 hours ago
3
3
This isn't true. A file system can pre-emptively do all of this. And almost all modern operating systems, even Android, do exactly this. The warning messages are there out of habit and in the vain hope it will discourage users from pulling out a memory stick whilst files are being transferred.
– Confused
2 hours ago
This isn't true. A file system can pre-emptively do all of this. And almost all modern operating systems, even Android, do exactly this. The warning messages are there out of habit and in the vain hope it will discourage users from pulling out a memory stick whilst files are being transferred.
– Confused
2 hours ago
2
2
term = "the user is always right" ;) a play on "the customer is always right".
– Confused
2 hours ago
term = "the user is always right" ;) a play on "the customer is always right".
– Confused
2 hours ago
Pretty sure you're using those USBs wrong.
– Robert Frost
28 mins ago
Pretty sure you're using those USBs wrong.
– Robert Frost
28 mins ago
@JanDorniak then the USB is designed poorly. E.g. it should be locked in until ejected, or have a catch, the release of which triggers the ejection routine.
– Robert Frost
26 mins ago
@JanDorniak then the USB is designed poorly. E.g. it should be locked in until ejected, or have a catch, the release of which triggers the ejection routine.
– Robert Frost
26 mins ago
add a comment |
1 Answer
1
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up vote
4
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No. It is not a widely held view among UX designers. Unfortunately.
Even less so amongst those using SO and considering themselves to be UX Designers.
I suspect this is mainly because UX design is not a rigorous field, nor do its proponents practice patience and understanding of their potential users. Perhaps even worse, they're seemingly of the belief ideal UX 'design' exists and can be discerned from data, without realising this is done through the subjectivity of themselves and their peers. This compounds because they're often the least qualified to set criteria for analysis, lacking both insight and intuition. Often not valuing these things, at all.
UX Design is one of the few fields suffering from more issues pertaining to self-selection bias than programming. Quite an achievement.
answered 2 hours ago
Confused
1,765516
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
4
down vote
No. It is not a widely held view among UX designers. Unfortunately.
Even less so amongst those using SO and considering themselves to be UX Designers.
I suspect this is mainly because UX design is not a rigorous field, nor do its proponents practice patience and understanding of their potential users. Perhaps even worse, they're seemingly of the belief ideal UX 'design' exists and can be discerned from data, without realising this is done through the subjectivity of themselves and their peers. This compounds because they're often the least qualified to set criteria for analysis, lacking both insight and intuition. Often not valuing these things, at all.
UX Design is one of the few fields suffering from more issues pertaining to self-selection bias than programming. Quite an achievement.
answered 2 hours ago
Confused
1,765516
add a comment |
up vote
4
down vote
No. It is not a widely held view among UX designers. Unfortunately.
Even less so amongst those using SO and considering themselves to be UX Designers.
I suspect this is mainly because UX design is not a rigorous field, nor do its proponents practice patience and understanding of their potential users. Perhaps even worse, they're seemingly of the belief ideal UX 'design' exists and can be discerned from data, without realising this is done through the subjectivity of themselves and their peers. This compounds because they're often the least qualified to set criteria for analysis, lacking both insight and intuition. Often not valuing these things, at all.
UX Design is one of the few fields suffering from more issues pertaining to self-selection bias than programming. Quite an achievement.
answered 2 hours ago
Confused
1,765516
add a comment |
up vote
4
down vote
up vote
4
down vote
No. It is not a widely held view among UX designers. Unfortunately.
Even less so amongst those using SO and considering themselves to be UX Designers.
I suspect this is mainly because UX design is not a rigorous field, nor do its proponents practice patience and understanding of their potential users. Perhaps even worse, they're seemingly of the belief ideal UX 'design' exists and can be discerned from data, without realising this is done through the subjectivity of themselves and their peers. This compounds because they're often the least qualified to set criteria for analysis, lacking both insight and intuition. Often not valuing these things, at all.
UX Design is one of the few fields suffering from more issues pertaining to self-selection bias than programming. Quite an achievement.
answered 2 hours ago
Confused
1,765516
No. It is not a widely held view among UX designers. Unfortunately.
Even less so amongst those using SO and considering themselves to be UX Designers.
I suspect this is mainly because UX design is not a rigorous field, nor do its proponents practice patience and understanding of their potential users. Perhaps even worse, they're seemingly of the belief ideal UX 'design' exists and can be discerned from data, without realising this is done through the subjectivity of themselves and their peers. This compounds because they're often the least qualified to set criteria for analysis, lacking both insight and intuition. Often not valuing these things, at all.
UX Design is one of the few fields suffering from more issues pertaining to self-selection bias than programming. Quite an achievement.
answered 2 hours ago
Confused
1,765516
answered 2 hours ago
Confused
1,765516
answered 2 hours ago
Confused
1,765516
answered 2 hours ago
Confused
1,765516
1,765516
add a comment |
add a comment |
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1
What you write about USB drives is, unfortunately, impossible physically. The OS needs to clean stuff up in the filesystem before the drive is disconnected. And the OS can not know your intentions if you don't warn it. So: what do you do if making sure something can't be done wrongly is impossible?
– Jan Dorniak
5 hours ago
3
This isn't true. A file system can pre-emptively do all of this. And almost all modern operating systems, even Android, do exactly this. The warning messages are there out of habit and in the vain hope it will discourage users from pulling out a memory stick whilst files are being transferred.
– Confused
2 hours ago
2
term = "the user is always right" ;) a play on "the customer is always right".
– Confused
2 hours ago
Pretty sure you're using those USBs wrong.
– Robert Frost
28 mins ago
@JanDorniak then the USB is designed poorly. E.g. it should be locked in until ejected, or have a catch, the release of which triggers the ejection routine.
– Robert Frost
26 mins ago