wkhtmltopdf failed (error code: -8). Message: b" odoo 12












1














When I want to print any report I got this message : wkhtmltopdf failed (error code: -8). Message: b"



This problem only for Odoo 12 version but for the previous versions it work well ..
this link will show the warning message : Wkhtmltopdf warning



And this is the log :



Traceback (most recent call last):
File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 205, in run_wsgi
execute(self.server.app)
File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 193, in execute
application_iter = app(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/service/server.py", line 350, in app
return self.app(e, s)
File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 128, in application
return application_unproxied(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 117, in application_unproxied
result = odoo.http.root(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/http.py", line 1317, in __call__
return self.dispatch(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/http.py", line 1290, in __call__
return self.app(environ, start_wrapped)
File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/wsgi.py", line 599, in __call__
return self.app(environ, start_response)
File "/home/nebil/Documents/odoo/odoo/http.py", line 1485, in dispatch
result = ir_http._dispatch()
File "/home/nebil/Documents/odoo/addons/auth_signup/models/ir_http.py", line 19, in _dispatch
return super(Http, cls)._dispatch()
File "/home/nebil/Documents/odoo/addons/web_editor/models/ir_http.py", line 22, in _dispatch
return super(IrHttp, cls)._dispatch()
File "/home/nebil/Documents/odoo/addons/http_routing/models/ir_http.py", line 394, in _dispatch
result = super(IrHttp, cls)._dispatch()
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 207, in _dispatch
return cls._handle_exception(e)
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 177, in _handle_exception
return request._handle_exception(exception)
File "/home/nebil/Documents/odoo/odoo/http.py", line 773, in _handle_exception
return super(HttpRequest, self)._handle_exception(exception)
File "/home/nebil/Documents/odoo/odoo/http.py", line 312, in _handle_exception
raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
File "/home/nebil/Documents/odoo/odoo/tools/pycompat.py", line 87, in reraise
raise value
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 203, in _dispatch
result = request.dispatch()
File "/home/nebil/Documents/odoo/odoo/http.py", line 832, in dispatch
r = self._call_function(**self.params)
File "/home/nebil/Documents/odoo/odoo/http.py", line 344, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/home/nebil/Documents/odoo/odoo/service/model.py", line 97, in wrapper
return f(dbname, *args, **kwargs)
File "/home/nebil/Documents/odoo/odoo/http.py", line 337, in checked_call
result = self.endpoint(*a, **kw)
File "/home/nebil/Documents/odoo/odoo/http.py", line 938, in __call__
return self.method(*args, **kw)
File "/home/nebil/Documents/odoo/odoo/http.py", line 517, in response_wrap
response = f(*args, **kw)
File "/home/nebil/Documents/odoo/addons/sale/controllers/portal.py", line 150, in portal_order_page
return self._show_report(model=order_sudo, report_type=report_type, report_ref='sale.action_report_saleorder', download=download)
File "/home/nebil/Documents/odoo/addons/portal/controllers/portal.py", line 280, in _show_report
report = getattr(report_sudo, method_name)([model.id], data={'report_type': report_type})[0]
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 686, in render_qweb_pdf
set_viewport_size=context.get('set_viewport_size'),
File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 418, in _run_wkhtmltopdf
raise UserError(message % (str(process.returncode), err[-1000:]))
odoo.exceptions.UserError: ("Wkhtmltopdf failed (error code: -8). Message: b''", '') - - -


Please help me ..










share|improve this question



























    1














    When I want to print any report I got this message : wkhtmltopdf failed (error code: -8). Message: b"



    This problem only for Odoo 12 version but for the previous versions it work well ..
    this link will show the warning message : Wkhtmltopdf warning



    And this is the log :



    Traceback (most recent call last):
    File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 205, in run_wsgi
    execute(self.server.app)
    File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 193, in execute
    application_iter = app(environ, start_response)
    File "/home/nebil/Documents/odoo/odoo/service/server.py", line 350, in app
    return self.app(e, s)
    File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 128, in application
    return application_unproxied(environ, start_response)
    File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 117, in application_unproxied
    result = odoo.http.root(environ, start_response)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 1317, in __call__
    return self.dispatch(environ, start_response)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 1290, in __call__
    return self.app(environ, start_wrapped)
    File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/wsgi.py", line 599, in __call__
    return self.app(environ, start_response)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 1485, in dispatch
    result = ir_http._dispatch()
    File "/home/nebil/Documents/odoo/addons/auth_signup/models/ir_http.py", line 19, in _dispatch
    return super(Http, cls)._dispatch()
    File "/home/nebil/Documents/odoo/addons/web_editor/models/ir_http.py", line 22, in _dispatch
    return super(IrHttp, cls)._dispatch()
    File "/home/nebil/Documents/odoo/addons/http_routing/models/ir_http.py", line 394, in _dispatch
    result = super(IrHttp, cls)._dispatch()
    File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 207, in _dispatch
    return cls._handle_exception(e)
    File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 177, in _handle_exception
    return request._handle_exception(exception)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 773, in _handle_exception
    return super(HttpRequest, self)._handle_exception(exception)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 312, in _handle_exception
    raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
    File "/home/nebil/Documents/odoo/odoo/tools/pycompat.py", line 87, in reraise
    raise value
    File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 203, in _dispatch
    result = request.dispatch()
    File "/home/nebil/Documents/odoo/odoo/http.py", line 832, in dispatch
    r = self._call_function(**self.params)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 344, in _call_function
    return checked_call(self.db, *args, **kwargs)
    File "/home/nebil/Documents/odoo/odoo/service/model.py", line 97, in wrapper
    return f(dbname, *args, **kwargs)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 337, in checked_call
    result = self.endpoint(*a, **kw)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 938, in __call__
    return self.method(*args, **kw)
    File "/home/nebil/Documents/odoo/odoo/http.py", line 517, in response_wrap
    response = f(*args, **kw)
    File "/home/nebil/Documents/odoo/addons/sale/controllers/portal.py", line 150, in portal_order_page
    return self._show_report(model=order_sudo, report_type=report_type, report_ref='sale.action_report_saleorder', download=download)
    File "/home/nebil/Documents/odoo/addons/portal/controllers/portal.py", line 280, in _show_report
    report = getattr(report_sudo, method_name)([model.id], data={'report_type': report_type})[0]
    File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 686, in render_qweb_pdf
    set_viewport_size=context.get('set_viewport_size'),
    File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 418, in _run_wkhtmltopdf
    raise UserError(message % (str(process.returncode), err[-1000:]))
    odoo.exceptions.UserError: ("Wkhtmltopdf failed (error code: -8). Message: b''", '') - - -


    Please help me ..










    share|improve this question

























      1












      1








      1


      2





      When I want to print any report I got this message : wkhtmltopdf failed (error code: -8). Message: b"



      This problem only for Odoo 12 version but for the previous versions it work well ..
      this link will show the warning message : Wkhtmltopdf warning



      And this is the log :



      Traceback (most recent call last):
      File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 205, in run_wsgi
      execute(self.server.app)
      File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 193, in execute
      application_iter = app(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/service/server.py", line 350, in app
      return self.app(e, s)
      File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 128, in application
      return application_unproxied(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 117, in application_unproxied
      result = odoo.http.root(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 1317, in __call__
      return self.dispatch(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 1290, in __call__
      return self.app(environ, start_wrapped)
      File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/wsgi.py", line 599, in __call__
      return self.app(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 1485, in dispatch
      result = ir_http._dispatch()
      File "/home/nebil/Documents/odoo/addons/auth_signup/models/ir_http.py", line 19, in _dispatch
      return super(Http, cls)._dispatch()
      File "/home/nebil/Documents/odoo/addons/web_editor/models/ir_http.py", line 22, in _dispatch
      return super(IrHttp, cls)._dispatch()
      File "/home/nebil/Documents/odoo/addons/http_routing/models/ir_http.py", line 394, in _dispatch
      result = super(IrHttp, cls)._dispatch()
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 207, in _dispatch
      return cls._handle_exception(e)
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 177, in _handle_exception
      return request._handle_exception(exception)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 773, in _handle_exception
      return super(HttpRequest, self)._handle_exception(exception)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 312, in _handle_exception
      raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
      File "/home/nebil/Documents/odoo/odoo/tools/pycompat.py", line 87, in reraise
      raise value
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 203, in _dispatch
      result = request.dispatch()
      File "/home/nebil/Documents/odoo/odoo/http.py", line 832, in dispatch
      r = self._call_function(**self.params)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 344, in _call_function
      return checked_call(self.db, *args, **kwargs)
      File "/home/nebil/Documents/odoo/odoo/service/model.py", line 97, in wrapper
      return f(dbname, *args, **kwargs)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 337, in checked_call
      result = self.endpoint(*a, **kw)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 938, in __call__
      return self.method(*args, **kw)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 517, in response_wrap
      response = f(*args, **kw)
      File "/home/nebil/Documents/odoo/addons/sale/controllers/portal.py", line 150, in portal_order_page
      return self._show_report(model=order_sudo, report_type=report_type, report_ref='sale.action_report_saleorder', download=download)
      File "/home/nebil/Documents/odoo/addons/portal/controllers/portal.py", line 280, in _show_report
      report = getattr(report_sudo, method_name)([model.id], data={'report_type': report_type})[0]
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 686, in render_qweb_pdf
      set_viewport_size=context.get('set_viewport_size'),
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 418, in _run_wkhtmltopdf
      raise UserError(message % (str(process.returncode), err[-1000:]))
      odoo.exceptions.UserError: ("Wkhtmltopdf failed (error code: -8). Message: b''", '') - - -


      Please help me ..










      share|improve this question













      When I want to print any report I got this message : wkhtmltopdf failed (error code: -8). Message: b"



      This problem only for Odoo 12 version but for the previous versions it work well ..
      this link will show the warning message : Wkhtmltopdf warning



      And this is the log :



      Traceback (most recent call last):
      File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 205, in run_wsgi
      execute(self.server.app)
      File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/serving.py", line 193, in execute
      application_iter = app(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/service/server.py", line 350, in app
      return self.app(e, s)
      File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 128, in application
      return application_unproxied(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/service/wsgi_server.py", line 117, in application_unproxied
      result = odoo.http.root(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 1317, in __call__
      return self.dispatch(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 1290, in __call__
      return self.app(environ, start_wrapped)
      File "/home/nebil/.environments/Odoo12/lib/python3.6/site-packages/werkzeug/wsgi.py", line 599, in __call__
      return self.app(environ, start_response)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 1485, in dispatch
      result = ir_http._dispatch()
      File "/home/nebil/Documents/odoo/addons/auth_signup/models/ir_http.py", line 19, in _dispatch
      return super(Http, cls)._dispatch()
      File "/home/nebil/Documents/odoo/addons/web_editor/models/ir_http.py", line 22, in _dispatch
      return super(IrHttp, cls)._dispatch()
      File "/home/nebil/Documents/odoo/addons/http_routing/models/ir_http.py", line 394, in _dispatch
      result = super(IrHttp, cls)._dispatch()
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 207, in _dispatch
      return cls._handle_exception(e)
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 177, in _handle_exception
      return request._handle_exception(exception)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 773, in _handle_exception
      return super(HttpRequest, self)._handle_exception(exception)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 312, in _handle_exception
      raise pycompat.reraise(type(exception), exception, sys.exc_info()[2])
      File "/home/nebil/Documents/odoo/odoo/tools/pycompat.py", line 87, in reraise
      raise value
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_http.py", line 203, in _dispatch
      result = request.dispatch()
      File "/home/nebil/Documents/odoo/odoo/http.py", line 832, in dispatch
      r = self._call_function(**self.params)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 344, in _call_function
      return checked_call(self.db, *args, **kwargs)
      File "/home/nebil/Documents/odoo/odoo/service/model.py", line 97, in wrapper
      return f(dbname, *args, **kwargs)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 337, in checked_call
      result = self.endpoint(*a, **kw)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 938, in __call__
      return self.method(*args, **kw)
      File "/home/nebil/Documents/odoo/odoo/http.py", line 517, in response_wrap
      response = f(*args, **kw)
      File "/home/nebil/Documents/odoo/addons/sale/controllers/portal.py", line 150, in portal_order_page
      return self._show_report(model=order_sudo, report_type=report_type, report_ref='sale.action_report_saleorder', download=download)
      File "/home/nebil/Documents/odoo/addons/portal/controllers/portal.py", line 280, in _show_report
      report = getattr(report_sudo, method_name)([model.id], data={'report_type': report_type})[0]
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 686, in render_qweb_pdf
      set_viewport_size=context.get('set_viewport_size'),
      File "/home/nebil/Documents/odoo/odoo/addons/base/models/ir_actions_report.py", line 418, in _run_wkhtmltopdf
      raise UserError(message % (str(process.returncode), err[-1000:]))
      odoo.exceptions.UserError: ("Wkhtmltopdf failed (error code: -8). Message: b''", '') - - -


      Please help me ..







      report wkhtmltopdf odoo-12






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Nov 21 at 8:04









      Nebil Aydi

      83




      83
























          1 Answer
          1






          active

          oldest

          votes


















          2














          I found a solution for this problem.
          Try this:



          sudo apt install ttf-mscorefonts-installer
          sudo fc-cache -f -v


          The problem come from the fonts. In Odoo12, default font for Bootstrap 4 is Noto Color Emoji and because of that, when you generate a report, wkhtmltopdf will crash. After this package you will have this font.
          If problem persist, try to install also - http://download.odoo.com/fonts/Roboto-Regular.ttf
          Tell me if it works. You can track this issue right here - https://github.com/odoo/odoo/issues/27487






          share|improve this answer





















          • Wonderful ..Thank you very much :)
            – Nebil Aydi
            Nov 30 at 7:53











          Your Answer






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          1 Answer
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          oldest

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          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          2














          I found a solution for this problem.
          Try this:



          sudo apt install ttf-mscorefonts-installer
          sudo fc-cache -f -v


          The problem come from the fonts. In Odoo12, default font for Bootstrap 4 is Noto Color Emoji and because of that, when you generate a report, wkhtmltopdf will crash. After this package you will have this font.
          If problem persist, try to install also - http://download.odoo.com/fonts/Roboto-Regular.ttf
          Tell me if it works. You can track this issue right here - https://github.com/odoo/odoo/issues/27487






          share|improve this answer





















          • Wonderful ..Thank you very much :)
            – Nebil Aydi
            Nov 30 at 7:53
















          2














          I found a solution for this problem.
          Try this:



          sudo apt install ttf-mscorefonts-installer
          sudo fc-cache -f -v


          The problem come from the fonts. In Odoo12, default font for Bootstrap 4 is Noto Color Emoji and because of that, when you generate a report, wkhtmltopdf will crash. After this package you will have this font.
          If problem persist, try to install also - http://download.odoo.com/fonts/Roboto-Regular.ttf
          Tell me if it works. You can track this issue right here - https://github.com/odoo/odoo/issues/27487






          share|improve this answer





















          • Wonderful ..Thank you very much :)
            – Nebil Aydi
            Nov 30 at 7:53














          2












          2








          2






          I found a solution for this problem.
          Try this:



          sudo apt install ttf-mscorefonts-installer
          sudo fc-cache -f -v


          The problem come from the fonts. In Odoo12, default font for Bootstrap 4 is Noto Color Emoji and because of that, when you generate a report, wkhtmltopdf will crash. After this package you will have this font.
          If problem persist, try to install also - http://download.odoo.com/fonts/Roboto-Regular.ttf
          Tell me if it works. You can track this issue right here - https://github.com/odoo/odoo/issues/27487






          share|improve this answer












          I found a solution for this problem.
          Try this:



          sudo apt install ttf-mscorefonts-installer
          sudo fc-cache -f -v


          The problem come from the fonts. In Odoo12, default font for Bootstrap 4 is Noto Color Emoji and because of that, when you generate a report, wkhtmltopdf will crash. After this package you will have this font.
          If problem persist, try to install also - http://download.odoo.com/fonts/Roboto-Regular.ttf
          Tell me if it works. You can track this issue right here - https://github.com/odoo/odoo/issues/27487







          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Nov 29 at 7:13









          Gabriel

          362




          362












          • Wonderful ..Thank you very much :)
            – Nebil Aydi
            Nov 30 at 7:53


















          • Wonderful ..Thank you very much :)
            – Nebil Aydi
            Nov 30 at 7:53
















          Wonderful ..Thank you very much :)
          – Nebil Aydi
          Nov 30 at 7:53




          Wonderful ..Thank you very much :)
          – Nebil Aydi
          Nov 30 at 7:53


















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