Half my house losing power, AC the key factor












7














For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.



I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.



What is the likely cause of the issue, and what can I do to fix it?










share|improve this question









New contributor




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  • 3




    Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
    – Harper
    13 hours ago






  • 1




    Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
    – Kris
    13 hours ago






  • 7




    Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
    – Eric Lippert
    11 hours ago








  • 2




    Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
    – Eric Lippert
    11 hours ago










  • Some crazy answers for a 1 or 2 possible problem. First I would call the power company and ask for an open neutral test because this could be the cause the 2nd would be a bad hot leg but that is less likely unless you have an old rule of 6 service panel with 1 failing breaker.
    – Ed Beal
    1 hour ago
















7














For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.



I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.



What is the likely cause of the issue, and what can I do to fix it?










share|improve this question









New contributor




ALBERT YBARRA is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
















  • 3




    Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
    – Harper
    13 hours ago






  • 1




    Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
    – Kris
    13 hours ago






  • 7




    Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
    – Eric Lippert
    11 hours ago








  • 2




    Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
    – Eric Lippert
    11 hours ago










  • Some crazy answers for a 1 or 2 possible problem. First I would call the power company and ask for an open neutral test because this could be the cause the 2nd would be a bad hot leg but that is less likely unless you have an old rule of 6 service panel with 1 failing breaker.
    – Ed Beal
    1 hour ago














7












7








7







For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.



I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.



What is the likely cause of the issue, and what can I do to fix it?










share|improve this question









New contributor




ALBERT YBARRA is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











For the past couple of weeks I have been losing power occasionally to half my house. My central AC goes out, half my kitchen, living room and my kids' rooms. There are no tripped breakers though.



I have noticed that when the AC finally turns back on, so does everything else. It will be that for a while, then all of a sudden everything goes off again. Once I get the AC running, everthing powers up again. My house is only 13 years old and have never had this problem.



What is the likely cause of the issue, and what can I do to fix it?







electrical






share|improve this question









New contributor




ALBERT YBARRA is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.











share|improve this question









New contributor




ALBERT YBARRA is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.









share|improve this question




share|improve this question








edited 2 hours ago









Nij

1054




1054






New contributor




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asked 13 hours ago









ALBERT YBARRA

362




362




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New contributor





ALBERT YBARRA is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.






ALBERT YBARRA is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.








  • 3




    Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
    – Harper
    13 hours ago






  • 1




    Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
    – Kris
    13 hours ago






  • 7




    Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
    – Eric Lippert
    11 hours ago








  • 2




    Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
    – Eric Lippert
    11 hours ago










  • Some crazy answers for a 1 or 2 possible problem. First I would call the power company and ask for an open neutral test because this could be the cause the 2nd would be a bad hot leg but that is less likely unless you have an old rule of 6 service panel with 1 failing breaker.
    – Ed Beal
    1 hour ago














  • 3




    Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
    – Harper
    13 hours ago






  • 1




    Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
    – Kris
    13 hours ago






  • 7




    Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
    – Eric Lippert
    11 hours ago








  • 2




    Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
    – Eric Lippert
    11 hours ago










  • Some crazy answers for a 1 or 2 possible problem. First I would call the power company and ask for an open neutral test because this could be the cause the 2nd would be a bad hot leg but that is less likely unless you have an old rule of 6 service panel with 1 failing breaker.
    – Ed Beal
    1 hour ago








3




3




Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
13 hours ago




Breakers aren't universal detector-all's. They only detect overcurrent (too much power being used, e.g.by a faulty appliance).
– Harper
13 hours ago




1




1




Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
13 hours ago




Is there an outside main breaker near the meter? Are the circuits that go dead all on one side of the electric panel?
– Kris
13 hours ago




7




7




Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
11 hours ago






Please turn off the breakers to your air conditioner, electric oven, clothes dryer, and electric heating if any of that is 240V; you can tell because the breakers are double-wide. This condition is dangerous for those appliances. Also, use extreme caution if you are inspecting the location where the power comes into your breaker box; something is very wrong between there and the pole. Hopefully the fault is in the transformer, but you don't know, and until you know, treat every system as though its safety systems are in an unknown state, because they are.
– Eric Lippert
11 hours ago






2




2




Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
11 hours ago




Also, minor usage issue: it is confusing to use "AC" to mean "air conditioning" when you are asking a question about alternating current. :-)
– Eric Lippert
11 hours ago












Some crazy answers for a 1 or 2 possible problem. First I would call the power company and ask for an open neutral test because this could be the cause the 2nd would be a bad hot leg but that is less likely unless you have an old rule of 6 service panel with 1 failing breaker.
– Ed Beal
1 hour ago




Some crazy answers for a 1 or 2 possible problem. First I would call the power company and ask for an open neutral test because this could be the cause the 2nd would be a bad hot leg but that is less likely unless you have an old rule of 6 service panel with 1 failing breaker.
– Ed Beal
1 hour ago










4 Answers
4






active

oldest

votes


















29














If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.



Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.






share|improve this answer



















  • 1




    If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
    – Nick T
    12 hours ago






  • 1




    @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
    – 202_accepted
    11 hours ago








  • 6




    @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
    – Eric Lippert
    11 hours ago






  • 6




    @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
    – 202_accepted
    11 hours ago






  • 1




    This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
    – Jamie M
    10 hours ago



















14














You are losing a hot from the pole



In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.



That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.



You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.



Turn off your 240V* loads, this can damage them.



You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.




* in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.



** in Europe etc. this number is 230V.



*** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.







share|improve this answer























  • diagnosed for free
    – Mazura
    4 hours ago



















0














I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.

(The gopher didn't make it.)






share|improve this answer








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    -1














    I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.






    share|improve this answer








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    3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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    • How did the problem get fixed?
      – Jay Elston
      5 hours ago











    Your Answer








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    4 Answers
    4






    active

    oldest

    votes








    4 Answers
    4






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes









    29














    If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.



    Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.






    share|improve this answer



















    • 1




      If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
      – Nick T
      12 hours ago






    • 1




      @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
      – 202_accepted
      11 hours ago








    • 6




      @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
      – Eric Lippert
      11 hours ago






    • 6




      @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
      – 202_accepted
      11 hours ago






    • 1




      This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
      – Jamie M
      10 hours ago
















    29














    If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.



    Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.






    share|improve this answer



















    • 1




      If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
      – Nick T
      12 hours ago






    • 1




      @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
      – 202_accepted
      11 hours ago








    • 6




      @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
      – Eric Lippert
      11 hours ago






    • 6




      @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
      – 202_accepted
      11 hours ago






    • 1




      This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
      – Jamie M
      10 hours ago














    29












    29








    29






    If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.



    Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.






    share|improve this answer














    If you're in the US, my guess is that you're losing one leg of your incoming power somehow. Power comes into your home as 2 phase 240 volts - there are two 120V "legs" that are 180 degrees out of phase. Typically one leg goes to each side of the breaker panel. I bet if you trace the circuits that are down, they all go to the same half of the panel. When the air conditioning, which uses both legs, turns on, it bridges the gap and backfeeds power to the other half of your house.



    Now, how you're losing a leg of your power is another question entirely. This is likely a utility problem and you should call them ASAP. The utility will check things out and if it is on their side of things then they will fix it for free. If they determine that the problem is in your panel, they will let you know and then you need to call an electrician for a repair. This is an unsafe condition and can cause all sorts of problems, so get it checked out ASAP.







    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited 13 hours ago









    manassehkatz

    6,9131029




    6,9131029










    answered 13 hours ago









    CoAstroGeek

    1,2951715




    1,2951715








    • 1




      If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
      – Nick T
      12 hours ago






    • 1




      @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
      – 202_accepted
      11 hours ago








    • 6




      @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
      – Eric Lippert
      11 hours ago






    • 6




      @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
      – 202_accepted
      11 hours ago






    • 1




      This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
      – Jamie M
      10 hours ago














    • 1




      If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
      – Nick T
      12 hours ago






    • 1




      @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
      – 202_accepted
      11 hours ago








    • 6




      @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
      – Eric Lippert
      11 hours ago






    • 6




      @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
      – 202_accepted
      11 hours ago






    • 1




      This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
      – Jamie M
      10 hours ago








    1




    1




    If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
    – Nick T
    12 hours ago




    If you flip off all 240 V breakers and all the 120 V breakers that are trying to draw from that side (in most panels it's every-other breaker), it should be relatively safe.
    – Nick T
    12 hours ago




    1




    1




    @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
    – 202_accepted
    11 hours ago






    @NickT That doesn't make it safe, that only eliminates the possibility of everything that needs that leg running through the A/C. The leg is still broken, and now half your house doesn't work. You still have the problem of what caused the failure in the first place, and depending on what it is, that could be a serious fire- or electrical-hazard, just waiting to happen.
    – 202_accepted
    11 hours ago






    6




    6




    @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
    – Eric Lippert
    11 hours ago




    @202_accepted: That is exactly right. The takeaway here should be we have no evidence that anything works correctly right now and that includes safety systems. The attitude that a system operating outside of its design parameters for unknown reasons can be made safe without understanding why it is operating incorrectly is how we lost two space shuttles, and the people running NASA are not idiots. Treat broken systems as broken until they are known to be fixed.
    – Eric Lippert
    11 hours ago




    6




    6




    @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
    – 202_accepted
    11 hours ago




    @EricLippert On top of that, as it sounds, half the house is currently running through the A/C, which means that the A/C is doing a whole lot of work outside it's safety-parameters, and that the breaker running the A/C is also potentially faulted. Best case: the line is failed from meter -> house, worst case: well...there's a whole lot in the worst-case.
    – 202_accepted
    11 hours ago




    1




    1




    This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
    – Jamie M
    10 hours ago




    This happened to my parents' house- one of the two legs bringing power to the house had broken in a windstorm. Call the power company- they fix this.
    – Jamie M
    10 hours ago













    14














    You are losing a hot from the pole



    In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.



    That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.



    You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.



    Turn off your 240V* loads, this can damage them.



    You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.




    * in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.



    ** in Europe etc. this number is 230V.



    *** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.







    share|improve this answer























    • diagnosed for free
      – Mazura
      4 hours ago
















    14














    You are losing a hot from the pole



    In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.



    That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.



    You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.



    Turn off your 240V* loads, this can damage them.



    You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.




    * in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.



    ** in Europe etc. this number is 230V.



    *** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.







    share|improve this answer























    • diagnosed for free
      – Mazura
      4 hours ago














    14












    14








    14






    You are losing a hot from the pole



    In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.



    That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.



    You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.



    Turn off your 240V* loads, this can damage them.



    You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.




    * in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.



    ** in Europe etc. this number is 230V.



    *** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.







    share|improve this answer














    You are losing a hot from the pole



    In North American {or multiphase European} service, When you lose all your 240V* loads and about half of your 120V** circuits, that means you have lost a leg of power. Here is how most North American panels are laid out, if your lost circuits fit the pattern, that confirms it.



    That problem may be around the main breaker in your service panel. It may also be inside your meter pan. However it is most likely out at the electric pole or somewhere in between pole and meter. That is the power company's bailiwick and they fix that for free as part of the service.



    You can get this diagnosed for free by calling the power company and reporting an outage. They will also treat it as an urgent matter.



    Turn off your 240V* loads, this can damage them.



    You don't see any bold headlines on this answer because it isn't another problem: same problem but with the neutral wire broken. In that case it would be a true emergency. Your 240V* loads would work, but your two 120V** loads would have either too-high or too-low voltage (the two voltages adding up to 240V* ***). The too-high voltage can melt appliances and start a fire. The advice would be the same, we'd just be screaming it.




    * in Europe and Eurostyle service on 5 continents, this number is 400V. In NYC and parts of Central America this number is 208V.



    ** in Europe etc. this number is 230V.



    *** in Europe or NYC, the voltages won't quite add up to the higher number, because of 3-phase weirdness. There, power is supposed to be a triangle with neutral in the middle. This failure causes it to float around.








    share|improve this answer














    share|improve this answer



    share|improve this answer








    edited 7 hours ago

























    answered 13 hours ago









    Harper

    65.5k342133




    65.5k342133












    • diagnosed for free
      – Mazura
      4 hours ago


















    • diagnosed for free
      – Mazura
      4 hours ago
















    diagnosed for free
    – Mazura
    4 hours ago




    diagnosed for free
    – Mazura
    4 hours ago











    0














    I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.

    (The gopher didn't make it.)






    share|improve this answer








    New contributor




    John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
    Check out our Code of Conduct.























      0














      I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.

      (The gopher didn't make it.)






      share|improve this answer








      New contributor




      John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
      Check out our Code of Conduct.





















        0












        0








        0






        I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.

        (The gopher didn't make it.)






        share|improve this answer








        New contributor




        John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        I had a gopher chew his way through one leg of the incoming power to my house. AC, some kitchen appliances, and the well stopped working. All the other outlets worked in the house. Nasty gophers. Electrician dug it up and replaced the supply near the breaker box.

        (The gopher didn't make it.)







        share|improve this answer








        New contributor




        John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        share|improve this answer



        share|improve this answer






        New contributor




        John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.









        answered 11 hours ago









        John Shay

        91




        91




        New contributor




        John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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        New contributor





        John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.






        John Shay is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
        Check out our Code of Conduct.























            -1














            I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.






            share|improve this answer








            New contributor




            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.


















            • How did the problem get fixed?
              – Jay Elston
              5 hours ago
















            -1














            I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.






            share|improve this answer








            New contributor




            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.


















            • How did the problem get fixed?
              – Jay Elston
              5 hours ago














            -1












            -1








            -1






            I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.






            share|improve this answer








            New contributor




            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.









            I had a similar problem at my 1st house. It turned our to be the ground level transformer feeding my house had a huge fire ant pile inside of it and the current was leaking to ground before it entered the house. Some days it was OK and other days it wasn't.







            share|improve this answer








            New contributor




            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.









            share|improve this answer



            share|improve this answer






            New contributor




            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.









            answered 10 hours ago









            3dalliance

            991




            991




            New contributor




            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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            New contributor





            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.






            3dalliance is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
            Check out our Code of Conduct.












            • How did the problem get fixed?
              – Jay Elston
              5 hours ago


















            • How did the problem get fixed?
              – Jay Elston
              5 hours ago
















            How did the problem get fixed?
            – Jay Elston
            5 hours ago




            How did the problem get fixed?
            – Jay Elston
            5 hours ago










            ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.










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            ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.













            ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.












            ALBERT YBARRA is a new contributor. Be nice, and check out our Code of Conduct.
















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